Description
Merge two entities together.
Signature
Merge( 'entitytype', 'targetid', 'subordinateid', 'performparentingchecks' )
Note: only the following entity types can be merged: Account, Contact, Incident, Lead
Example 1
Merge two cases together, the first GUID ('bd732c72-7535-eb11-a8b0-000d3ab166cb) remaining active while the second ('bb32c787-7535-eb11-a8b0-000d3ab166cb') becoming inactive.
Merge( 'incident', 'bd732c72-7535-eb11-a8b0-000d3ab166cb', 'bb32c787-7535-eb11-a8b0-000d3ab166cb' )
Example 2
Merges two cases like Example 1 except now it checks if the parent information is different for the two entity records
Merge( 'incident', 'bd732c72-7535-eb11-a8b0-000d3ab166cb', 'bb32c787-7535-eb11-a8b0-000d3ab166cb', 'true' )
Microsoft APIs
This North52 function relates to the following Microsoft APIs: