When using a Ribbon Button in the Unified Interface List View an additional step is required - this is to set an Enable Rule for SelectionCount. Without this being set, when you select a record in a grid, the Ribbon Button will be hidden.

Additional Steps

The North52 Decision Suite solution works like this:

  • Open your Command in Ribbon Workbench and click on Add Enable Rule
  • Set a name for the enable rule (in this example I am using new.account.N52.SelectionCount)
  • Make sure Un-customized is set to False and click on Add Step

  • Choose SelectionCountRule from the options that appear in the popup menu
  • Set the Default to True and AppliesTo to SelectedEntity

  • Publish and the rule has been added to your command!