Transcript:
0:00 [Music]
0:04 hi
0:05 everyone this is patrick from north52
0:08 in this video i'm going to show you how
0:10 you can apply eligibility rules
0:12 to powerapps portals using north52's
0:15 advanced business rules engine
0:17 for microsoft dynamics 365.
0:20 the rule is that if you wish to submit a
0:22 case of type request
0:24 then your business phone number must be
0:25 filled out
0:27 if it is not then we will disable the
0:29 case submit button
0:30 and display an error to the user asking
0:32 them to fill out the business phone
0:34 number on their profile
0:36 the formula is triggered on the change
0:38 of the case type field
0:40 and the create case portal entity form
0:43 if the case type is request and the
0:45 business phone number does not contain
0:47 data
0:48 then we set a form notification
0:50 informing the user
0:51 and we disable the insert button the
0:55 insert button is the id
0:56 of the submit button we wish to disable
0:58 on the portal entity form
1:01 here you can see the submit case form on
1:04 the portal
1:06 when i change the case type to request
1:08 you can see i get two notifications
1:11 the first one is from a formula that
1:13 provides information on case
1:15 sla responses however it is the red
1:18 notification that we are interested in
1:20 it notifies me that i don't have a
1:22 business phone number and links me to my
1:24 profile page you can see
1:26 at the bottom of the page that the
1:27 submit button is also disabled
1:30 i click the link and follow it to my
1:32 profile page
1:33 and as you can see the business phone
1:35 number is blank
1:36 so i add a phone number
1:41 click on the update button to save it
1:45 i then return to the support section and
1:48 select a new case
1:51 now when i select a case of type request
1:54 i am informed of the sla response only
1:57 and as you can see the submit button is
1:59 not disabled
2:03 thank you for watching if you have any
2:05 questions you can contact support
2:07 north52.com and don't forget to hit the
2:10 like and subscribe buttons