Scenario Overview

In this business scenario the company determines which Team you are in based on the Business Unit you are in.

Whenever a User is moved to a new Business Unit, they have to be added to their Team automatically. 

Formula Manager Solution

The Formula Manager solution works like this:

  • A formula of type Save - Perform Action is created on the User entity
  • When the Business Unit changes, the formula is triggered
  • The formula removes the User from all current Teams except for their Business Unit
  • It will then add the User to a Team depending on what Business Unit they are now in

Formula Manager Steps

The following set of steps outline how to create this formula:We will use two Decision Table sheets to keep things clear

Note: you will need to create four Business Units - BU Eastside, BU Westside, BU Northside, BU Southside - as well as their corresponding Teams- Eastside Team Westside Team, Northside Team, Southside Team

  • Create a new formula, setting the following values in the Formula Guide:
    • Source Entity set to User
    • Set Formula Type to Save - Perform Action
    • Select the Decision Table editor
  • Change the Name of the formula to Update Remaining Business Days using Custom Calendar
  • Click Save
  • Make sure the Mode is set to Server Side
  • Make sure the Event is set to Create & Update
  • Expand the Source & Target section
  • For Source Property, select Business Unit
  • Expand Deployment Settings
  • Set Pipeline Stage to Post-Operation (Asynchronous)

Decision Table Setup 

We will set up two Decision Table sheets:
  • Right-click on the Decision Table and select Insert > Insert Decision Table
  • Rename the first sheet to RemoveTeams
    • Double click its name at the bottom of the sheet to rename
  • Select the second sheet and rename it to AddUsertoTeams

Decision Table Sheet: RemoveTeams

  • Right-click cell A2 and select Delete > Delete Column as we don't have any Conditions for this sheet
  • Right-click cell A2 again and select Insert > Insert Inline Calculation
    • Leave the Set Name as it is
  • Select cell A2
    • Go to the Functions tab and search for GetUserTeams
    • Shift click the function GetUserTeams to open up its wizard
      • For Friendly Name, type List of Teams
      • For Input String go to Source tab, expand Source and click on User
      • Click Generate
  • Select cell B2
    • Type Remove Users from All Teams
  • Select cell B4
    • Copy and paste the following formula:
      DoLoop(CountOccurrences(GetVar('List of Teams'), ',')+1,
      iftrue( Split(GetVar('List of Teams'), ',', DoLoopIndex()) != [systemuser.businessunitidname] , 
        RemoveUsersFromTeam(Split(GetVar('List of Teams'), ',', DoLoopIndex()) , [systemuser.systemuserid]) )

Decision Table Sheet: AddUsertoTeams

  • Select cell A2
  • Go to Source and search for Business Unit
  • Expand Source and click on Business Unit (Name)
  • In cell A4, type 'BU Eastside'
  • In cell A5, type 'BU Southside'
  • In cell A6  type 'BU Westside'
  • In cell A7, type 'BU Northside'
    • Note that you will need to have created the four Business Units and their corresponding Teams for this to work 
  • In cell B2, type Add User to Team
  • Select cell B4 and go to the Function tab
    • Search for and select AddUserstoTeam
      • You should now see AddUsersToTeam('teamname', 'users') in cell B4
    • Replace 'teamname' with 'Eastside Team'
    • Delete 'users' and click on  Source tab > Source > Users
      • It should now look like AddUsersToTeam('Eastside Team', [systemuser.systemuserid])
  • Repeat cell B4s step for cell B5, B6 and B7, swapping out the Team with its corresponding Business Unit like in the screen capture below
  • Click Save when done


  • Open up a User record and change its Business Unit to one of the Business Units mentioned above