Scenario Overview
In this scenario, we want our all Users with the Sales Manager role to be brought in automatically to important Opportunities.
We will create a formula that adds our Sales Manager into the Team for any Opportunity that has an Est Revenue greater than 1 million euro.
This formula will also remove our Sales Manager from this Team if the Est. Revenue goes below 1 million euro.
Note 1: For this example you will need to have a team called Sales Manager setup beforehand. It will need to have the role Sales Manager given to it.
North52 Decision Suite Solution
The North52 Decision Suite solution works like this:
- A formula of type 'Save - Perform Action' is created on the Opportunity entity
- This Formula will be triggered whenever an Opportunity is created or the Est. Revenue field is updated
- The formula will add all Users with the Security Role 'Sales Manager' to the Team Access for the Opportunity record if the Est Revenue is greater than 1 million euros
- It will also remove these Sales Managers if the Est Revenue goes below 1 million euros
North52 Decision Suite Steps
- Create a new formula of type 'Save - Perform Action'
- Set the Mode to 'Server Side'
- Set Event to 'Create & Update'
- Set Source Entity as 'Opportunity '
- Set Source Property to 'Est. Revenue'
- Click into the Formula Editor canvas
- Copy and paste the formula below into the Formula Editor
- Click Save
- Click on the Fetch-Xml tab
- Click the "+" symbol.
- For Name , enter "Find All users with Sales Manager Role"
- For Query, please copy and past the Fetch XML below.
- Click Save and Close.
- You are now ready to test.
Formula
if(Containsdata([opportunity.owningteam.name.?]),
If ([opportunity.estimatedvalue] > 1000000,
AddUsersToTeam([opportunity.owningteam.name.?],
FindListValuesEx(FindRecordsFD('Find All users with Sales Manager Role'),
'systemuserid')),
RemoveUsersFromTeam( [opportunity.owningteam.name.?],
FindListValuesEx(FindRecordsFD('Find All users with Sales Manager Role'),
'systemuserid'))
) ,
'NoOp'
)
FetchXML
<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="true">
<entity name="systemuser">
<attribute name="fullname" />
<attribute name="businessunitid" />
<attribute name="title" />
<attribute name="address1_telephone1" />
<attribute name="positionid" />
<attribute name="systemuserid" />
<order attribute="fullname" descending="false" />
<link-entity name="systemuserroles" from="systemuserid" to="systemuserid" visible="false" intersect="true">
<link-entity name="role" from="roleid" to="roleid" alias="ac">
<filter type="and">
<condition attribute="roleid" operator="eq" uiname="Sales Manager" uitype="role" value="{8BEDBFB8-0095-44B2-8990-616B86F06921}" />
</filter>
</link-entity>
</link-entity>
</entity>
</fetch>