⚠️Please note if you are using Dynamics v8 or earlier, use the legacy information below.
Introduction
If you need to uninstall North52 BPA you can follow these set of steps to do so.
Uninstall Process
- Delete all formulas (both active & non-active) within the system.
- Delete all schedules (both active & non-active) within the system.
- Delete any workflows or actions which contain a reference to the North52 Process Genie custom workflow activity step
- Navigate to https://make.powerapps.com and make sure you are in the correct environment on the top right-hand corner
- Remove any North52 WebResources from forms you may have placed them on & perform a Publish All Customizations operation.
- Delete the North52 Quick Ribbon solution (if installed)
- Delete the North52 Quick Button solution (if installed)
- Delete the North52 Quick Tile solution (if installed)
- Open the North52 App Start Page
- Click on show the administration options
- Click on the yellow Administration Operations button
- Select Uninstall Dependencies from the North52 Command Dropdown
- Click Execute
- In https://make.powerapps.com delete the North52 Business Process Activities solution (identifiable by its version number 1.0.0.XXX)
Legacy - For Dynamics CRM v8 and earlier
Manual Un-Install
- Delete all formulas (both active & non-active) within the system.
- Delete all schedules (both active & non-active) within the system.
- Delete any workflows, actions or dialogs which contain a reference to the North52 Process Genie custom workflow activity step
- Remove the North52 Quick Ribbon solution
- Remove any North52 WebResources from forms you may have placed them on & perform a Publish All.
- Modify the sitemap to remove the reference to the North52 group element under Settings
- Remove the installed Bulk Record Deletion Jobs.
- Navigate to Settings -> Data Management -> Bulk Record Deletion
- Change the view to 'Recurring Bulk Deletion System Jobs'
- Select all the North52 related jobs & then under the 'More Actions' menu click cancel
- Remove the installed Data Maps.
- Navigate to Settings -> Data Management -> Data Maps
- Select all North52 related data maps & click the delete button
- Remove the solution.
- Navigate to Settings -> Solutions
- Select the solution 'North52FormulaManager' & click the delete button
Additional Steps
If for some reason you still cannot delete the solution you
- Navigate to Settings -> Customizations
- Click on Plug-In Assemblies
- Next click on the node North52.FormulaManager
- Select the record with the name 'N52 Process Genie'
- Click the menu option 'Show Dependencies'
- Remove any of the dependencies that it shows
