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Overview

Occasionally you may see an issue with North52 BPA where you get a warning, like the below, when you attempt to publish Formulas. Or you may see a reference to the North52 Configuration record in a trace file.



If this happens please follow the instructions for your applicable Microsoft Dynamics version:

 

Dynamics 365 (v9+)

Steps:

  • Navigate to the North52 app
  • On the sidebar on the left, select Start
  • Under Quick Links, click the North52 Configuration button
  • This will open the N52 Configuration entity
    • Copy the Licence Key as a backup for later
    • Select Delete from the ribbon to delete the N52 Configuration Record
  • You will be returned to the Start page of the North52 app
  • From the Start page, click the Accept Licence Agreement button
  • Wait a moment and the Start page should refresh and display the previous selection of buttons like below:
  • Click North52 Configuration again to open up the newly created config file
  • Replace the basic Licence Key with your previously copied one

 

Dynamics CRM 2011/2013/2015/2016

Steps:

  • Navigate to Settings -> Solutions
  • Click 'North52 BPA' -> 'Open Configuration'


Steps:

  • This will open the N52 Configuration entity
  • Copy the Licence Key into Notepad as a Backup
  • Now Delete the N52 Configuration Record

Steps:

  • Next Open the North52 BPA main solution
  • Click on the Info tab on the left
  • Click Accept on the Licence Page

Steps:

  • A message stating a license has been installed should appear after a few seconds.
  • Next click on the cog icon in the top right hand corner of the screen (just to the left of the text configuration)
  • Now copy back in your 'Licence Key' into the field provided
  • Click Save
  • Check that the issue has been resolved