Overview
Occasionally you may see an issue with North52 BPA where you get a warning, like the below, when you attempt to publish Formulas. Or you may see a reference to the North52 Configuration record in a trace file.
If this happens please follow the instructions for your applicable Microsoft Dynamics version:
Dynamics 365 (v9+)
Steps:
- Navigate to the North52 app
- On the sidebar on the left, select Start
- Under Quick Links, click the North52 Configuration button
- This will open the N52 Configuration entity
- Copy the Licence Key as a backup for later
- Select Delete from the ribbon to delete the N52 Configuration Record
- You will be returned to the Start page of the North52 app
- From the Start page, click the Accept Licence Agreement button
- Wait a moment and the Start page should refresh and display the previous selection of buttons like below:
- Click North52 Configuration again to open up the newly created config file
- Replace the basic Licence Key with your previously copied one
Dynamics CRM 2011/2013/2015/2016
Steps:
- Navigate to Settings -> Solutions
- Click 'North52 BPA' -> 'Open Configuration'
Steps:
- This will open the N52 Configuration entity
- Copy the Licence Key into Notepad as a Backup
- Now Delete the N52 Configuration Record
Steps:
- Next Open the North52 BPA main solution
- Click on the Info tab on the left
- Click Accept on the Licence Page
Steps:
- A message stating a license has been installed should appear after a few seconds.
- Next click on the cog icon in the top right hand corner of the screen (just to the left of the text configuration)
- Now copy back in your 'Licence Key' into the field provided
- Click Save
- Check that the issue has been resolved