Execute Schedule only in Working Hours

In some CRM systems it maybe necessary to only execute Schedules during working hours. A good example of this is where you have a workflow that sends out emails or maybe SMS messages and you only want these to be sent out during the working hours of say 08:00 to 17:00.

This can be achieved on any Schedule record by following these steps,

  • Open the desired Schedule record
  • Click 'N52 Commands - > Toggle Advanced View'
  • You should now see the 'Day Start Time' & 'Day End Time' fields
  • You can now set these fields to your working hours   

Note 1 : 

When you start the Schedule it will execute immediately regardless of the start and end times you specify. So when putting the Schedule into a production system you should only start the schedule within the working hours you have specified.