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Scenario Overview

In your business, you may need to hide certain fields/sections depending on where the user has accessed CRM from: Desktop, Tablet or Phone.  

In this scenario, we are required to hide the Address Section when a user accesses CRM via their Desktop. 

North52 Decision Suite Solution

The North52 Decision Suite solution works like this:

  • A formula of type 'ClientSide - Perform Action' will be created that will enact the bulk of the workload
  • The formula is triggered whenever an Account form is loaded. 
  • It will check to see is the current form is being accessed via Desktop
  • If this is true, the formula will hide the Address section 

North52 Decision Suite Steps  

The following set of steps outline how to create this Formula:

  • Create a new formula of type 'ClientSide - Perform Action' 
  • Set the Mode to 'ClientSide'
  • Set the Source Entity to 'Account'
  • Set the Source Property to 'OnLoad' for all forms (hold Ctrl to multi-select) 
  • Go to the Formula editor
  • Copy and paste the formula below
  • Click Save

  

Formula

iftrue(GetFormFactor() = 1 ,
  
      HideSections('SUMMARY_TAB.ADDRESS')
  
      )

The different options for the Form Factor are shown below

  

Wizard - HideSections

Please see below the wizard you can use to create the HideSections() function call used in this formula. 

Did you know?

North52's Decision Suite has over 60 functions specifically for Client Side business rules

With over 60 functions for implementing client side business rules, North52 is likely to meet any of your client side specific requirements. From simple rules for showing and hiding form elements to complex rules for changing the way users work with Business Process Flows, the North52 business rules engine for Dynamics 365 has you covered.

Learn more about the range of  client side functions

Keywords: HideSections, iftrue, GetFormFactor, Formula Manager