Scenario Overview

The business requirement here is that we have a 3rd party integration creating Account records within Dynamics 365. This integration cannot set the ownerid field of the record  but it can set a text field with the name of the owner. So we need to use this information to lookup the User ID value & set it to the owner of the Account record. 

North52 Decision Suite Solution

The North52 Decision Suite solution works like this,

  • A formula is set to execute for the create event of the Account entity
  • It checks that the OwnerText field has data before it executes the main formula
  • When the formula executes it uses the FindValue() function to lookup the guid of the systemuser based on the value of the OwnerText field
  • It uses this guid to set the ownerid field of the Account record

North52 Decision Suite Steps

The following set of steps will set this formula up for you.

  • Create a new formula of type 'Save - Perform Action'
  • Set the Source Entity to 'Account'
  • Set the Source Property to 'Owner Text'
  • Set the Event pick-list field to 'Create'
  • Copy & paste the formula below into the formula description field
  • Click Save
  • Ready to test.



Wizard - ClientSideDate

Please see below the wizard you can use to create the ClientSideDate() function call used in this formula. 

Note to find the value for Equals Value, you will need to go to the Source tab and find the field. 


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North52 Decision Suite lets you:

North52 Decision Suite enables you to:

  • Author business rules to define automated decisions using industry-leading approaches
  • Measure and maximize decision quality using decision analytics
  • Deploy, progress and optimize decisions that drive your ongoing business operations

Learn more about the North52 Decision Suite